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survey.steinmart.com Stein Mart Customer Satisfaction Survey $250 Cash Prize

Prize: $250 Cash Prize

Entry Date: 1/1/2015

Expire Date: 3/31/2015

Stein Mart Customer Satisfaction Survey Prize

Grand Prize: $250 Cash Prize

Stein Mart Customer Satisfaction Survey Requirements

  1. 18 years of age or older
  2. Limit one entry per customer per month

Read These Little Tips Before You Take Part In the Stein Mart Customer Satisfaction Survey

  1. Visit survey.steinmart.com and enter some basic questions based on your experience
  2. Tell Stein Mart your feedback based on your feedback, how they can improve
  3. Complete the survey and get the chance to win

Posted under: Sweepstakes

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121 comments

  • alan lustig on July 14, 2017 at 3:04 pm said:

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    my salesperson was helpful and courteous. Alina showed me how to get sales shirts at a better price.

  • Margaret Cayce on July 8, 2017 at 1:41 pm said:

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    On 7-7-17, I went into a Stein Mart in Plano,
    Texas (Store # 00091). I was looking for a particular brand of size 8 Royal Blue Cropped pants. The sales lady that was helping me was Shirley Letcher. She was so helpful. The store was out of my size so she called another store that the computer stated had one. She called the store to make sure they had them. She was on the phone FOREVER so I went looking for her. She said they finally answered the phone and the lady went to check to see if they “really” had my pants.
    While Shirley was on the phone so long I decided to look around some more. I found
    my pants in a more expensive brand but on sale. Tried them on and fit perfect. If Shirley had not stuck it out on the phone
    trying to help me I would have left the store. I never would have found them. I am switching to “this” Stein Mart for good because of Shirley.

  • Sandra webb on June 21, 2017 at 6:30 pm said:

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    No matter what the occasion is and I’m looking for an outfit I can always count on SteinMart. Love your stores.

  • Love this store. They have unique things & also appreciate the petite dept. B U T WISH THE PETITE DEPT. HAD A bigger selection & also would love pants in petite SHORT, as I am 5′ tall

  • Virginia Unbehaun on April 25, 2017 at 12:19 pm said:

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    Love your store…just about anything you need love your clothes and shoes my son finds his golf shorts at your store…..found the coverlette for my quilt threre!!!

  • [email protected] on March 19, 2017 at 6:47 pm said:

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    Great article. Thank you for your time in helping me learn on the matter.

  • Daria Catrombon on March 13, 2017 at 3:47 pm said:

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    I had a lovely experience at the route 28 Princeton area store. Dalia was very gracious and exceeded my expectations as a manager.

  • Très satisfaite de mon magasinage chez Stein Mart les prix sont abordable et voua avez beaucoup de choix. Je recommanderez votre magasin à toutes mes amies….

  • Judy Wallace on February 18, 2017 at 12:17 pm said:

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    Enjoyed my shopping experience at the Stein Mart #188 yesterday. There was a very rude customer and your cashier and mgr, Maria and Pat was so professional! I wanted to throw her out, but I only observed. Your staff there are always smiling and helpful!

  • Alicia collins on February 3, 2017 at 1:09 pm said:

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    I love steimart, they have a lot of clearance items. And the employee is very helpful. Like name JOSIE. No line in the cashier

  • millie grant on February 1, 2017 at 10:53 pm said:

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    Great shopping in a business where the cashier and people are so helpful, I received courteous representative and enjoy shopping will return to this location. Cashier932012901 trans. 4779. Thanks love Steinmart.

  • millie grant on February 1, 2017 at 10:45 pm said:

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    I had a wonderful experience in shopping and receiving great service representative to help me receive a great buy on clothing and household items. Trans. 4779 and especially trans. 1024.,cashier 932614500.&cashier932012901.

  • Read More Here on February 1, 2017 at 5:25 am said:

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    nZZ3Ye It as not that I want to replicate your website, but I really like the layout. Could you let me know which style are you using? Or was it custom made?

  • Betty A Renz on January 30, 2017 at 5:07 pm said:

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    I love love love Stein Mart. For Christmas I received gift cards and I love going there because I know I will find something that is different and that no one else has . I went today and I did find several outfits that I just love. The clerk named Heather has always been so friendly and helpful I do appreciate Stein Mart employees, everyone goes out of their way to be helpful.

  • nancy felegy on January 25, 2017 at 3:41 pm said:

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    had a great experience at your store. JASMIN was polite helpful and friendly. she has wonderful skills with people.

  • HAZEL FULTON on January 15, 2017 at 2:35 pm said:

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    your cashier was very rude thew my change back on the counter would not take my coupon I started to returned my stuff very prejudice store #00401 cashier# 92870002 coral spring fl

  • Beryl Wakely on December 28, 2016 at 11:47 am said:

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    always enjoy shopping steinnart at Quebec st Colorado.Great deals in every department.staff are the nicest and most helpful people.

  • Enya Pudpud on December 14, 2016 at 8:42 pm said:

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    Great store with very good prices and very helpful and friendly workers and excellent staff especially Tiffany, katelyn and tiana in Roosevelt Blvd store in Florida.

  • Michelle Isermann on December 12, 2016 at 7:08 am said:

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    The store in Rock Hill was very busy yet the cashier took time to make sure I was well taken care of.
    I was so excited to have the quality and great prices for my gift giving this holiday season!

  • Sandy Jones on December 10, 2016 at 10:20 am said:

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    Clean store, displays with nothing on the floors, helpful staff. Brian at register pleasant and willing to work with me and coupons.

  • Suzanne Gendreau on December 9, 2016 at 4:42 pm said:

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    I always have a great time. Everyone is so helpful and kind. Especially the store manager and Doreen Chaney. They go out of their way to help not only me but all that come in. I have visited a few others stores and this one ranks 10 plus. Most friendly and helpful. It is the number 1 store I shop at. I am a customer for life. Thank you

  • Ramon Regalado on December 5, 2016 at 7:29 am said:

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    I absolutely love shopping at Lexington steinmart. The staff are so friendly, helpful and courteous.. I always have a good deal with the merchandise from home ,men’s ware and shoes, that’s why I usually recommend this store to my friends and officemates..Good Saving..

  • Alexis Rand Crestol on December 4, 2016 at 3:57 pm said:

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    I absolutely love shopping at the Steinmart in Palm Desert. I will walk in to look for one item and walk out with at least 4-5 huge bags! I have bought everything from household items, gift ware, linens, comforters, shirts, sweaters, dresses, and formal wear. Those are the things that just I have bought. My husband also loves the choices of clothing, and if course the pr

  • Cherie Boness on December 4, 2016 at 9:59 am said:

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    I love shopping at my convenient Stein Mart store. The staff is always so nice, especially the people who ‘check out my merchandise.’ The coupons I receive on a regular basis is always an excuse to return to Stein Mart to shop again! Store is always clean and welcoming.

  • Donna Keppel O'Reilly on December 3, 2016 at 11:37 am said:

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    I have enjoyed shopping at STEINMART for many years. The staff is always courteous and helpful and the quality of the merchandise is exceptional. I always find a good value.

  • Leticia Delgado on December 1, 2016 at 1:15 pm said:

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    Ahora hice una compra con ustedes y la Señorita María Teresa García me atendió de maravilla. Estuve muy contenta con ella. Excelente persona. Me gustaría que le den mejor trabajo. Excelente persona

  • Alejandra Garza Hoeffer on December 1, 2016 at 1:11 pm said:

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    Estuve en la tienda de Laredo Tx el dia de hoy 1 Dic y
    me atendio la Srita. Ma. Teresa Garcia (Boutique
    & Costumer Service)
    Me dio un trato muy personal y me ayudo en todo
    momento. Muy servicial, atenta y educada.
    Quede encantada con su atención.
    Vivo en Monterrey NL Mexico.

    Muchas gracias

  • linda vetter on November 28, 2016 at 2:54 pm said:

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    I shopped at the Kettering, Oh store today. The cashier, Brian, is very knowledgeable and courteous to customers. Thank you for the experience.

  • Manuel Mendez on November 28, 2016 at 10:38 am said:

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    I shopped today (11-28-16) and had exellent service .The employee Shana was so helpful and I even opened an account. I got the best prices for my merchandise, explained terms very well,not too many other stores will take the time like she did .I am a senior citizen with a fixed income ,you probably hear this alot ,patience means respect & I’ve always shopped hear just never had anyone help us with so much info .

  • Annoyed that after taking time to fill the survey out it wouldn’t allow my province on the survey so it was a waste of time and clearly I didn’t qualify for the 250 gift card what a scam

  • Vivian Bogar on November 27, 2016 at 2:41 am said:

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    Geonna was efficient, professional and kind. I have enjoyed shopping at Stein Mart and encouraged many family members, friends and co-workers to shop there too. However, two days before Thanksgiving I found out Stein Mart stores were opening their doors early Thanksgiving day, I was appalled. I am sadden that the owners do not consider families important. If Stein Mart continues to open its doors on Thanksgiving day, I will encourage everyone I know to stop shopping at the store, and encourage them to inform others.

  • Kenda Wallace on November 26, 2016 at 10:34 pm said:

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    Both Kit and Sheila at PV Store in Phoenix helped my girlfriend and I find the best deals, right sizes and colors. They were both very personable. I’m not a shopper but they made my experience so special it makes me want to go back there and shop

  • Mary Davis on November 26, 2016 at 6:47 pm said:

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    I shopped at store today, Paul in linen dept. was extremely helpful and made sure I got what I came for.
    Lidia on cash was very efficient helpful and assisted me
    In getting info required for my Steinmart Account.
    All in all, shopping today was a very pleasant experience.

  • I am a Canadian customer who shops in Williamsville,Ny. I recently was at that store and when I tried to make my purchase my card was declined. Upon talking to customer service,I was told it was because my Canadian payment,when exchange was done,left my acct $5 short , and my card was declined for that…SERIOUSLY !!!!!!!!!!

  • Virginia Falzarano on November 23, 2016 at 6:26 pm said:

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    Here is Las Vegas you have a couple of stores. Steinmart sent out a flyer with advertisements I went to both stores and was told that the Item I wanted they did not have. Steinmart knows in advance what items are going to be on sale, so why is it that you do not have these items. No one in either store knew anything about them. This has happen before and I am really disgusted that I went to both stores and they did not have the item. Actually, this is against the law. Advertise an item and you should have it. Will contact the Better Busines Bureau

  • Dick flora on November 21, 2016 at 8:13 am said:

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    Your flyer of 1120 16 is a joke what corporate genius came up with the idea of 20% coupons are not good on items that the price ends with an eight or door busters your entire ad items did not qualify for using a 20% coupon you tricked me to coming into your store this time good job but it was my last time

  • Love Steinmart!!!! It really is one of my favorites and go to store. Had great experience with sales girls Sandra, Mandy, and Jordan. They were very helpful with matching, coordinating and critiquing outfits with me. They were also patient and gave their honest opinions. A great deal is good to find and they helped with finding them; otherwise I may have missed some. Thank you.

  • Palm Springs is my favorited store. Staff are excellent & go above & beyond to make shopping experiences great. Thank you everyone.

  • Earsie Kelley on November 18, 2016 at 6:09 pm said:

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    I was shopping at the Stienmart in Evansville and I had the neatest experience. I ask the saleslady to help me find a pair of black jean. She stopped the job she was doing and kept searching until she found what I wanted. This super lady’s name is Rosemary.

  • merry knight on November 18, 2016 at 4:33 pm said:

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    I not only love this store,but the sales people are so helpful and kind. The prices are fantastic.Stein Mart is my go to store, for ever.

  • Sheila Klein on November 18, 2016 at 12:34 pm said:

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    Very please with all of the Stein Mart employees at Spartanburg store . They are always very helpful and friendly.

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  • Pat Wheeler on November 15, 2016 at 4:02 pm said:

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    Love this store in Charlotte, NC. Beth Bowen helped me with my choices. I was impressed with the quantity of choices compared to the Wilm. NC or Mrytle Beach in S.C.

  • Beverly, Cochran on November 14, 2016 at 8:10 pm said:

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    I was very pleased with the my savings I received at your store ,and the cashier Brian was very helpful. I will be shopping their again.

  • Carolina H. on November 12, 2016 at 8:51 pm said:

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    I am gratefulb for the great savings your store provides customers. Debbie was extremely helpful in using my coupons via cell phone and extremely friendly. Main reason i love your store, no matter my appearance, I’m treated with respect and courtesy. SteinMart is my wonderful first choice hands down!

  • Ms. Lockwood on November 12, 2016 at 5:19 pm said:

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    Awesome service on 11-12-2016. All employees at the N. Decature Blvd. store, I
    dealt with , were very courteous and helpful.

  • Asifa ahmed on November 12, 2016 at 3:26 pm said:

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    Patricia cashier 915703300 is very nice lady great customer service she was very helpful lady play great customer service.

  • Carol butler on November 9, 2016 at 8:07 pm said:

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    Was not please with cashier . Requested gift receipts for items for Christmas merchandise that I brought at steinmart.was told I should have request receipts before she entered items albeit I told her these items were gifts.did not receive.not happy about this.

  • Susan Malone on November 9, 2016 at 8:36 am said:

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    I have shopped at Steinmart stores for years. Always someone to help you. Your products are of top quality. Employees are very kind and helpful! Dawn help me with a couple of great products. Keep up the great service. Thanks!

  • Janice Jolley on November 7, 2016 at 2:06 pm said:

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    My experience today was excellent! I could not make up my mind on a purse to match a pair of heels to wear to a wedding. Deborah seen me and volunteered to help me. I was so happy. I bought the purse she found for me and left a happy customer!

  • Evelyn Thoubboron on November 5, 2016 at 5:44 pm said:

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    The new Steinmart store in Seminole, Fl. Is beautiful. At
    Least 4 0r 5 sales associates asked if I needed help as
    Soon as I entered the store. As always, the merchandise
    Is so nice and affordable. For years I have bought most of my clothes and done my Christmas shopping
    At Steinmart. A couple of stores have closed (boo-hoo), but I always go to another location for another S. store.
    Today, your cashier Debbie gave me excellent service.

  • Steinmart in Vestavia Hills, Alabama is the best store I have ever shopped at.Courtney the manager was so helpful and very kind to me

  • Debra Muhl on November 4, 2016 at 10:14 am said:

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    I completed an on-line purchase today. My order was a little tricky having just moved from CA to GA a week ago and scheduled to leave on an international vacation in just a few days. Suddenly I realized that we didn’t have any luggage for the trip!!! My friend suggested I look at Stein Mart for luggage, etc., so I did.
    The customer service representative, Melanie, ID #71772, provided outstanding service, shipping suggestions and even a little discount to my order! She was friendly, professional and a pleasure to do business with!
    Thank you Melanie.

  • Christine Gehlhausen on November 3, 2016 at 4:26 pm said:

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    I live in Noblesville there is a Steinmart on 146th Steet love to shop there.A very dangerous place for me always find something I can’t live without.There is a cashier who is always so friendly and helpful she is the best I go to her every time I check out.Great Store!

  • Lou Ann Carlstrom on November 2, 2016 at 8:01 am said:

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    I live in Albany, new York but visit Reno NV 4 times a year and always shop at least one time when I an visiting I love Stein Marts and always find lots of clothes to bring back to Albany We had a store in Latham, new York but it closed How about opening a new store in the Albany vicinity I know a lot of women who also shopped in the Latham store and would love to have it back

  • I shopped two days in a row at Steinmart in Delray beach. I was very pleased with the sales and the variety of styles and brand names. I was disappointed that I did not get offered the coupon for a repeat visit to get 10.00 off and had to return with my receipt to get this coupon. I would hope this is not a usual occurrence.

  • KAY CRABB on October 27, 2016 at 11:11 am said:

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    I LOVE SHOPPING AT STEINMART AS THE PRICES ARE FANTASTIC AND THE QUALITY SUPERB. I SHOP AT LEAST A COUPLE OF TIMES A WEEK IN LAQUINTA, CALIFORNIA AND OFTEN IN QUEEN CREEK, ARIZONA. THE SERVICE IS WONDERFUL. I ESPECIALLY CONGRATULATE YOU ON YOUR ASSOCIATE, DIANA, IN QUEEN CREEK. SHE IS OUTSTANDING. SO PLEASANT, HELPFUL AND PROFESSIONAL.

  • Kathie Jefferis on October 25, 2016 at 3:35 am said:

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    I shop Steinmart a couple of times a week. Great savings. Always find a good deal. I can stay up with the lastest styles and not break the pocketbook!

  • Mary Kay Franklin on October 24, 2016 at 5:41 pm said:

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    New store in Rogers, AR very lovely with helpful service, kind cashiers, and a lovely selection of clothing–especially petites. Today, however, the music was so loud and non-melodic–it was just loud noise and I had to leave an area where I was shopping because it so loud. I hope you will consider playing a softer kind of music, which would be conducive to pleasurable shopping.

  • gail Corrigan on October 22, 2016 at 6:32 pm said:

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    I love this store best clothes at good prices an love the coupons I find my self there every weekend I live in Plymouth meeting we have a lot of empty stores here would be great to have a stein mart here

  • NICOLE JOHNSTON on October 22, 2016 at 4:11 pm said:

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    I HAD A WONDERFUL SHOPPING EXPERIENCE AT STEINMART, MYRTLE BEACH. MY CASHIER WAS VERY EFFICIENT AND GAVE ME EXTRA SAVINGS AT THE CHECK OUT COUNTER. I LOVE THEIR CLOTHES A GOOD VARIETY AND THE PRICES ARE REASONABLE.

  • RENA M GRISSOM on October 20, 2016 at 3:05 am said:

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    I LOVE TO SHOP AT STEIN MART MY FAVRITE STORE I WISH THAT YOU CAN LOWER MY INTREST RATE DOWN FOR HARD SHIP
    THANK YOU AND GOD BLESS

  • Pamela Rutherford on October 19, 2016 at 12:10 pm said:

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    I was very pleased with all the help I received in this store, especially from Rachel . She was so pleasant & very kind so I will be back to shop.

  • Sandra Clark on October 17, 2016 at 3:32 pm said:

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    I love shopping at Steinmart. Their prices are better then any other store I have ever shopped their staff is very friendly and helpful and when we got to the check out there were quite a few people in line and they immediately opened two more registers. My sales person took the time to activate the little elderly lady in front of me’ scarf when her new card was declined. I told him that was above his duty but was very nice. She didn’t know why she was declined. The store is like a little friendly family welcoming you.

  • Margaret Blasingame on October 17, 2016 at 7:40 am said:

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    On oct 15 2016 my husband and I shopped at steinmart in Cordova tn. We again were checked out by Darius#926828902. This is not our first experience with him. However I feel compelled to express my opinion on his fantastic service. I will stand in his line for check out. He always looks and acts so professional and yet is very quick with a smile and occasionally a laugh!
    Thank you Margaret Blasingame

  • Dolores Phillips on October 15, 2016 at 10:08 am said:

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    Shopping at SteinMart has always been a pleasure until yesterday when I encountered a rude manager at the West Palm Beach store. She was sarcastic and talked down to me. You need to train your management better. If she treats customers like this, I hate to think how she treats her sales force. If I lived here I would have shredded my stein mart credit card. Thank God I am from Pittsburgh where we know what customer service REALLY means.

  • Barbara Sutman on October 12, 2016 at 4:22 pm said:

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    I walked in to make a payment and didn’t intend on purchasing anything. The thing is, there are so many beautiful things there! I walked out 1 hour later with 2 new sweaters! The staff are all so polite and helpful! I love Steinmart!!