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talktodunelm.com Dunelm Customer Survey £250 Gift Card

Prize: £250 Gift Card

Dunelm Customer Survey Prize

Grand Prize:

  1. £250 Gift Card

Dunelm Customer Survey Requirements

  1. Eligible to take the Dunelm Customer Survey
  2. Enter required information based on your visit experience
  3. Complete the survey and agree to the sweepstakes official rules

Read Some Tips Before You Enter Dunelm Customer Survey 

  1. Take part into the Dunelm Customer Survey via talktodunelm.com
  2. Complete the survey by rating your satisfaction and sharing your feedback
  3. Provide your contact information to gain a chance to win 

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67 comments

  • dave cadman on July 18, 2017 at 5:22 am said:

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    Hi ,there had a fantastic,service from,the Victoria rd branch,,the team ,went out of there way to ,help ,,especially Garry,,he took my ,number ,and found what I wanted ,,and rang me ,held it for,me ,and a very ,very happy experience,Garry certainly went above and beyond anything ,I’ve experienced in customer service ,,carn’t thankyou enough,,we need more customer focused staff like ,Garrys team ,,thank you ,all !!!

  • Kathleen boulter on July 16, 2017 at 7:46 am said:

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    Absolutely stunning store. Reasonably priced good quality goods.
    Very good friendly staff. A pleasure to shop at Dunelm

  • Mrs Jackie Lesl on July 2, 2017 at 5:12 am said:

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    Love the new refurbished Canterbury store. Only comment would be there where no numbers on the lilles.
    The staff were all very helpful.

  • Martin murray on June 30, 2017 at 10:56 am said:

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    Tried to complete the survey – page refused the till receipt number in the end had to tick box saying didn’t have a receipt.
    Poor survey if you can’t put in the data.
    Norwich store ok but as a man waiting while my wife wanted to shop – store was hot and I felt faint but nowhere to sit down.
    First aides eventually saw me trying to find somewhere to sit and offered to find a wheel chair- it wasn’t a wheel chair I wanted but a seat
    Why do modern stores never have somewhere to sit down

  • Mrs Patricia JONES on June 30, 2017 at 8:44 am said:

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    I was in your Bolton store on 14th June this year and I was looking for a new duvet and pillows. I struggle sometimes because I have MS and use a wheelchair as a mobility aide but also if I get tired I can sit in it. I was quite daunted by the number of duvets and pillows you sold so I asked a very nice lady if she could give me some advice. Not only did she do that but insisted I remained seated and she brought me various items to look at and I finally found what I wanted and they were also in the sale! I didn’t get the lady’s name but I would like to say thank you to everyone at your Bolton store and hope all your other stores have such pleasant and helpful staff.

  • Mrs. S. J. B on June 26, 2017 at 8:18 am said:

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    Shopped at Tewkesbury Road, Cheltenham branch on 23.06.17. Highly congratulate Steve for his valued advice and general help while choosing bedding.

  • Kathleen Evans on June 15, 2017 at 2:13 am said:

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    I called into Dunelm looking for some hard and came home with as lot more. Really enjoyed the experience.Will be calling again.

  • Mrs A Robertson on June 14, 2017 at 5:33 am said:

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    I shopped in the Dundee Dunelm store yesterday and bought an Ultra Soft 10.5T double duvet. At the checkout the very nice sales assistant said I was eligible to take part in a survey

  • Mr AE Hopwood on June 11, 2017 at 1:52 am said:

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    Visited Stockport store on Saturday 10th June.
    Buying a selection of bedding . Your staff member SAM was extremely helpful, her customer service and caring attitude was very much appreciated by me.
    Following the recent decision to place my wife in care I was so grateful to receive a helping hand in the selection of my purchases.
    Please advise SAMS Store Manager of my appreciation.

  • ron smith on June 7, 2017 at 2:18 pm said:

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    This is the fourth curtain I have bought from your store all being the same type and colour but different sizes. The others have all been put up and look good so I had no need to approach any member of staff, although there were several there should I have needed any help.

  • Mrs D North on June 5, 2017 at 1:57 am said:

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    Purchased gravity garden chairs from Bradford store, served by Mandy, on 3/6/17, transaction 2197. Good product, but really impressed by the excellent service and help provided. Will be happy to recommend.

  • Gulina Falzon on May 30, 2017 at 3:33 am said:

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    Thrilled with the rug I bought & it was reduced! Have been looking for ages & at more expensive stores should have come straight to Dunelm.

  • Anita donnelly on May 23, 2017 at 9:45 am said:

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    Great value for money and extremely friendly helpful restaurant staff always pleasant and happy to help.an asset to you and good staff are hard to find.

  • Julie Johnson on May 17, 2017 at 12:14 pm said:

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    I forgot to say I purchased 2 pillows today,& a King size Duvet, having bought all my accessories from your range,weeks ago ready for the move to my new house.

  • Julie Johnson on May 17, 2017 at 12:11 pm said:

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    What a Beautiful store we have here in Blackpool, All the different sections of colours /accessories, can’t stop looking through it all, I always want to buy everything in every colour, & your Dorma range is Fantastic, I love DORMA, but can honestly say your DUNELM range is fabulous value for money!!

  • Tracey McClelland on May 17, 2017 at 7:01 am said:

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    My third visit to dunelm in the last two weeks having just moved house . Today’s purchase was bedding and two rugs . I couldn’t find the 3/4 size bedding section ! The staff member who showed me where to look was amazing offering knowledge and advise she even took my items to the checkout . I find the store brilliant as I can kit out all the room in my home in one place at a great price and good quality .

  • BEryl Hayes on May 9, 2017 at 12:45 pm said:

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    Superb service from your staff at the Blackpool store, way above the norm. Nothing was, too much trouble and the gentleman concerned did all he, possibly could to. Ensure I got exactly what I required.
    ONce ordered I was kept well informed about. The progress of order, but it was eventually delivered a day earlier than In had been advised. !!!! Overall an impressive. Sales experience

  • Christina kinash on May 6, 2017 at 3:35 am said:

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    A lovely shop lots of variety friendly staff and everything you need for the house is in the store to brighten up your home

  • Chris W on April 30, 2017 at 9:57 am said:

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    as normal friendly courteus staff willing to help .grwat choice great range great quality nice prices and a cafe too

  • KEITH MORTIMER on April 29, 2017 at 4:23 am said:

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    visited DUNELM shop in York ,staff ,friendly
    and helpful .always excellent quality and choice and very good prices.

  • Aaron Lang on April 26, 2017 at 3:26 pm said:

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    I thought the shop was excellent had everything I needed and was well priced even looked at the stuff on special which I was really good and picked up a couple of extra items

  • walter Thorpe on April 24, 2017 at 6:45 am said:

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    I visited your Broadstairs branch today ,with the need to buy bed linen for the first time in my 80 years9my wife having just been released from inensive care,and being not quite sure of what to buy and met a very nice and very young man who could not have been more helpfull and accomadid me to the right section pointing out all of myrequirements.Having arrived in a confused state I left feeling that all was well with world.Many thanks young man.

  • Brenda plant on April 21, 2017 at 8:04 am said:

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    Went into the store today(oldbury branch)and bought a Toulouse dressing table.also a magic rug. the service was excellent and one of the staff even took the table set to our car. Many thanks.

  • Jan Mair on April 14, 2017 at 1:34 pm said:

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    Got beautiful curtains with cushions to match .just love shopping at Dunelm .Absolutely marvelous.

  • Michael R Hogan on March 24, 2017 at 5:22 am said:

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    Today we purchased a Bread Bin that was shelf priced at £24.99. When we checked the receipt at home we had been charged £30.00. I rang the store [Wakefield] and complained. I was told that the item had been re-priced to £30.00 and the shelf price had been forgotten. I have been offered a refund of the £5.01 and will have to return to the store to activate the refund. NOT HAPPY

  • Carol A Buckley on March 10, 2017 at 1:55 am said:

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    My experience at Dunelm on Sunday was one of excitement, after finding a pair of your New Lamps “Jenna” that I had been looking for for several weeks, I kept browsing online, I asked in the shop at Lowerstoft & no one had seen them, but advised to keep looking. Sunday I found them, went in for some of your lovely silk flowers & thought I’ll just check to see if they had come in & there they were on the shelf. BRILLIANT.

  • JOHN REID on March 7, 2017 at 9:28 am said:

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    I went into Dunelm in Uddingston last Friday, 3.3.17, just for a ‘nosey’ to see what their bedding was like. I asked the assistant Lucy for some advice and ended up spending £552.67 on sheets and duvet covers. It turned out to be an expensive ‘nosey’, but Lucy was really helpful and went out of her way to find more items from the back store to match ones that we had already agreed on.
    I got everything that I needed from the one visit and the prices were okay as well. Couldn’t and wouldn’t have managed without Lucy’s help. What a pleasant girl!
    Thanks again, Lucy. Regards, John Reid

  • Lee sharples on February 22, 2017 at 2:57 pm said:

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    Its very friendly reliable staff are helpful at finding more information about the product your looking for also there a great help at carrying heavy things for you if your struggling to carry yourself I’d recommend dunelm to a friend to go visit and buy.

  • Sue & Ken Jordan on February 11, 2017 at 11:41 am said:

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    thurmaston.Leics.branch.curtain dept.brilliant.we were served by SKEETER who was a Dunelm STAR.. she was so helpful with measuring and advice. An assett to the store. We will certainly be back.Thank you Skeeter.

  • Staff talking about their night out! chewing and generally miserable towards customers in Sefton Dunningsbridge Road Switch Island.

  • Mr Paul Nash on January 27, 2017 at 1:13 pm said:

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    Thumbs up great products great service brightly lit stores plenty of helpful friendly staff. Great value all round and quality. Plus an unexpected bargain !!

  • 8anonymous on January 27, 2017 at 1:06 pm said:

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    Having worked in retail myself the staff are remarkably helpful and friendly towards friendly customer service. I did not anticipate spending on the items that day , some of which were reduced. I shall definitely make a return visit because dunelm sell other products that I was unaware of .

  • Mrs. Margaret Mortley on January 13, 2017 at 3:17 am said:

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    Very happy with my local store, Sittingbourne Kent. Shop there regularly. Just bought Wallpaer, curtains and cushions all to match. very pleased with purchases and as the sale was on got 10% off. Sales lady Katherine was very helpful also the lady on cutting desk. Thankyou

  • Pauline Stephenson on January 10, 2017 at 9:04 am said:

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    I always manage to buy a bargain at your store in Hastings. all the staff are very knowledgeable and helpful love shopping there.

  • Lawrence Smith on January 10, 2017 at 8:24 am said:

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    excellent place to shop in cramlington. you have an enormous range of goods and also the cafe is excellent with good food and friendly service.

  • Pauline Lewington on December 31, 2016 at 11:20 am said:

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    Second visit today. When I got home I found I had been charged £10 for some tree lights which were marked up at £5 and a set of four Christmas mugs marked up at £4 I was also charged £10. On phoning the store to speak to someone I kept being told there was no one to answer my call and there was no way I could leave a message. I now have to go back again tomorrow to sort this out. Not the best of days for me.

  • john woodcock on December 28, 2016 at 1:32 pm said:

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    december26 2016 at 1200noon visited your store in shrewsbury.got everything we were looking for great offers plenty at half price could not fault your helpful staff we will be coming back again thanks

  • Elizabeth Davies on December 13, 2016 at 5:01 am said:

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    We visited the new store in Redditch as we were looking for two bar stools for our new kitchen. A very nice young man was so helpful in showing us the different styles and allowing us to try them for comfort. Once the kitchen was finished we went back to purchase two black stools. Unfortunately the store did not have any in stock so the same young man ordered us two and they were delivered within a few days. We are thrilled with them. Good product and good customer care. Looking forward to shopping there again.

  • Mr M. Speed on December 9, 2016 at 1:40 pm said:

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    I have no wish to download any useless information onto my computer. I would however comment that our visit to Dunhelm Lincoln woul have been perfect if there were better checkout facilities and staff I would love a £500 gift voucher if that was all this is about

  • Mr M. Speed on December 9, 2016 at 1:38 pm said:

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    I have no wish to download any useless information onto my computer. I would however comment that our visit to Dunhelm Lincoln woul have been perfect if there were better checkout facilities and staff

  • I love the expirence of looking at all the wonderful household ware .Its full of lovely ideas and gifts for every thing you need .

  • Mrs Sue Gilbert on December 7, 2016 at 11:50 am said:

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    I went in Telford store today looking for Teddy Bear Super Soft. I asked a young male assistant where to find them. He immediately took me to the section but the colour in the size I required was not there. Jared then asked me to follow him to one of the computers where he looked to see if there were any in stock. There were none so he put an order in to have them delivered to my home. Such a helpful, pleasant young man .

  • t simpson on November 26, 2016 at 4:25 am said:

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    visited your new reddtch store as this is closer to our address than your store at Worcester where we have made many visits and purchases Redditch is very similar well set out and all very helpful we are now spoilt choice

  • Stan Wardall on November 18, 2016 at 8:40 am said:

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    Visited Broadstairs store today ,was very impressed with the happy Christmas atmosphere. Also pleased my purchases.

  • angela mayne on November 17, 2016 at 8:26 am said:

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    I always find the Dunelm shop in Weston-Super-Mare well stocked with up to the minute homeware etc.,at competitive prices, the staff are always friendly and very helpful, always a pleasure to spend a couple of hours browsing instore.

  • Wendy Glover on November 14, 2016 at 8:44 am said:

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    I can;t speak highly enough of the staff at the Kilmarnock branch, I was there yesterday and they were so helpful and so nice sometimes young ones can’t be bothered with older people asking silly questions but they were kind and nice Well done they deserve a “diamond” star

  • caroline carter on November 12, 2016 at 1:28 am said:

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    very easy to find what i wanted.Was asked twice if i needed help and one lady was very helpful finding the right size.lady on till very friendly and chatty

  • Georgina clarke on November 3, 2016 at 9:11 am said:

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    I went to the new store in Aylesbury today, amazing every thing under one roof, as I am moving house I now can get furniture Curtains, all the bedding and every thing for the kitchen, very good prices, and the staff could not have been more helpfu, Zoe served me today and with a smile …. that counts for a lot will be back very soon

  • i went into dunelm at high wycombe i just like to say june was very polite nothing was to much trouble for her.

  • R G Parkhouse on October 25, 2016 at 7:01 am said:

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    Dunelm £250 gift card is a con, try and get into the survey and you end up God knows Where with other fly-by-nights wanting you to do other dodgy contests – Dunelm no thanks you should be ashamed!!!!