Toys “R” Us constantly offers high quality products, service to customers and your feedback is the key to help it keep improving. Anything you want to say, you can say it in the Toys “R” Us Customer Satisfaction Survey. You can also gain a free chance in the survey prize draw for a $500 gift card. Just spend several minutes finishing the Toys “R” Us customer satisfaction survey linked below.
Toys “R” Us Customer Satisfaction Survey Prize
- Grand Prize: CA$500 gift card
- Start Date: 5/13/2015
- Expire Date: 2/29/2016
- Survey Link: See reference link 1 below
Step By Step Guide To Take Toys “R” Us Customer Satisfaction Survey
- Visit Toys “R” Us customer satisfaction survey website(see reference link 1 below). Choose the language you prefer to take the survey: English or French.
- You need a receipt of Toys “R” Us with the date, transaction id, store id, register id to enter the survey.
- Finish all the questions of the survey and submit it. The survey will ask about your shopping experience at Toys “R” Us stores. Give your feedback based on your visit.
How To Win Toys “R” Us Customer Satisfaction Survey Prize
Once complete the Toys “R” Us Customer Satisfaction Survey online, every participant can get a chance to enter into a draw to win a prize of CA$500 gift card. Follow the instructions to win the grand prize.
• Ways to Win the Prize
- Online: Upon completing a purchase at a participating Toys “R” Us retail store, the customer will receive an invitation to participate in the online survey. This invitation will be printed on the Toys “R” Us receipt. Take the survey online and follow the instructions to complete it, then you can automatically gain one entry to the sweepstakes.
- Online: This entry method is for those who have not made a purchase. Under this method of entry, during the promotion period, visit www.toysrus.ca/survey and follow the steps to receive an entry into a drawing period, including providing the registration information requested above.
- You don’t have to make a purchase to enter or to win.
- Open residents who are physically residing in Canada are eligible to enter.
- 18 years of age or older, or reach the age of majority in his/her jurisdiction of residence at the date of entry.
- Employees of and other persons connected with Toys “R” Us are not eligible.
About Toys “R” Us
Toys “R” Us is an American large, multinational toy chain, which has nearly 1,500 stores and 70,000 employees worldwide.
Headquartered in Wayne, New Jersey, Toys “R” Us devotes its efforts to manufacture all kinds of toys and educational toys for children. Besides, through its professional services, Toys “R” Us promises to become a kind-hearted and reputable neighbor who contributes to children’s safety and give them help in time.
- Toys “R” Us Customer Satisfaction Survey Link: toysrus.ca/survey
- Toys “R” Us Official Website Link: www.toysrus.com
- Toys “R” Us Sweepstakes Official Rules
FrankCas on January 23, 2020 at 9:19 am said:
The users will be provided with a validation code after successful completion of the toysrus ca survey. Note down the code at the back of your receipt and show it to the staff on your next visit to Toys R Us so that you can win $500 Gift Card on completing the Toys R Us Survey.
FrankCas on January 23, 2020 at 3:06 am said:
Enter the Toys R Us Customer Satisfaction Survey and you will get the chance to win the Toys R Us Sweepstake prize. Visit the Toys R Us Survey link, enter the required details, answer the survey questions and get a chance to win a $500 Gift Card .
FrankCas on January 20, 2020 at 3:03 pm said:
Users can win a different prize at the completion of the Toysrus Ca Survey and win $500 Gift Card at Toys R Us on their next visit by redeeming that code.
Sharon Lindsay on November 15, 2019 at 9:41 pm said:
Over all the store at Mayfair mall was clean and seemed organized. I had no problem finding some one to help me on the floor. I was looking for a specific toy for my grandson,electronic battle ship game,but the store did not carry it it only the board game. I did end up purchasing another gift instead.
Christian Paz-Salas on November 7, 2019 at 1:57 pm said:
I love it just gotten my Nintendo 2DS–BLUE from the super nice young teenage girl named Mariana and also cashed me out with my mom.
Suzan Palliotto on August 13, 2019 at 5:32 pm said:
I came into toysrus today at vaughan mills to buy playmobil set for my son . The manager Britney gave remarkable Service ,she went ABOVE AND BEYOND .
Attia was wonderful, she was friendly and helpful.
Thank you again 😊
Homayun on August 8, 2019 at 1:56 pm said:
The cashier name James m Did excellent service.
Irina Morkina on October 20, 2018 at 2:42 pm said:
The staff is friendly, helpful and just amazing store!
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Pat Bergen on May 25, 2018 at 4:33 pm said:
The staff is friendly, helpful and always make it a great experience for my granddaughter who loves toys r us.
Jonathan on May 2, 2018 at 7:24 pm said:
their service was really good
Arthur Camarillo on January 25, 2018 at 5:56 pm said:
As I entered inside the store I went straight to the super hero section of the store and was looking at the spider man toys and don’t know what to decide to buy until one of the employee came to us me what I’ve been deciding to get and i said I don’t know which one to buy so he shows the one with fourty sounds,so I decided to buy that Until we get to the counter and I was very satisfied with his service and left the store happy I am one hundred percent happy, now I’m starting to like shopping at the store they are very helpful and polite and their products are very durable, and good quality!
Louise Gauyhier on January 23, 2018 at 1:24 pm said:
Très satisfaite du service a la clientele.
Dianna Mennega on December 15, 2017 at 6:02 pm said:
I enjoy shopping at TOYSRUS because the staff is helpful, not pushy and always polite. The store has good quality toys and has almost always in store what I came for.
liz macklon on December 4, 2017 at 6:32 pm said:
I staff took me right to the area I had requested help for. The cashier was Kaitlin M and sge was very friendly and helpful.
Lourdes on November 27, 2017 at 12:45 pm said:
I always have very good experience every time I shop at Toys R Us Yonge/Eglinton branch. The service is excellent. Everyone I met from Melissa the store Manager and her staff, Alyson, Annie, Tricia-Ann, Celeste, Darian, Maryam and Matt are all very friendly, helpfull and courteous. I just want you all to know that your kindness is very much appreciated.
Arlaine Welch on November 19, 2017 at 12:00 pm said:
AMAZING service from Sally and Aaron at the Toys R us Kanata (Hazeldean Road). Sally Had lots of time and advice for “a frazzled Gramma” and Aaron helped me with reviews on the item I looked at AND when I questioned him about something totally different that he wasn’t sure of, found me in the store a few minutes later with another associate who could help me. I remember the terrible service I had at Toys R Us a few years ago but there has been a total turnaround. So impressed.
Linda on November 8, 2017 at 7:55 pm said:
The service I received at the Kingston store was very good. The young employee I think his name was Justin went into the back and quickly got the product I was looking for. He was personable and helpful.
This website unfortunately isn’t great. I don’t like having to download files onto my computer in order to respond to your survey.
doug on November 7, 2017 at 3:26 pm said:
excellent service today
Marilyn Jackson on October 28, 2017 at 8:27 am said:
I received outstanding service from Xavier at the Vaudreuil store 2464 Oct 26, 2017. He went out of his way to find things on a registry for a baby shower I was attending. Without his help I would probably not have found the items I was looking for. He is a real asset to your business and I would not hesitate to shop at your store again.
Diane burley on October 20, 2017 at 10:15 am said:
Got exactly what I wanted. In and out quickly. Just how I like to shop
samar nakhle on October 19, 2017 at 2:20 pm said:
excellent client service i love the staff everybody is helpfull and assist the clients
Jacob on October 8, 2017 at 10:20 am said:
This is awsome the bord games should be a bit less expensive and the rest is awsome
Gale on September 22, 2017 at 12:53 pm said:
Greetings! Relatively instructive strategies in just of this exceptional report! It’s the little adjustments that will establish the largest modifications. A Wonderful quantity of thanks for sharing!
Quinn on September 19, 2017 at 2:44 pm said:
Marangeli and DJ Rahsaan dwell together with they communicate – total of interest, creative imagination, and enjoy for youthful individuals inside of Philly. I have on’t recognize the moment they discover period in the direction of slumber! Good decision, Philly 360.
Paul M Dickinson on September 16, 2017 at 10:44 am said:
Wonderful service. Love the Star Wars Black Series collection.
Sandy on September 3, 2017 at 10:28 am said:
Very quick service at counter..would like to see more lego on sale one in awhile thanks
Elsi Evans on August 17, 2017 at 11:29 am said:
Pleasant customer service
May on August 9, 2017 at 7:33 pm said:
This seems intriguing. I’d together with toward get upgrades as a result of e mail make sure you.
Betty Baranesky on August 6, 2017 at 7:44 pm said:
Entered store in Saskatoon, Sk. on July 27, 2017 and showed worker picture of what I wanted to purchase. He looked up the item in a book and immediately found the item I wanted and he advised that item was on sale. And as the item was heavy he even carried out to my Van. Great service. Couldn’t be any better.
emma mckay on July 28, 2017 at 5:40 pm said:
I liked your service
Sheryl Coppard on July 22, 2017 at 1:40 pm said:
Girl was very informative and fast. Great service.
Penny-Lynne Martin on July 21, 2017 at 7:20 am said:
I was very satisfied with the service they were very friendly and kind.We bought spot it as a gift and she loved it.the prices are great and not too expensive.Thank you for everything.
Marie-eve labrie on July 12, 2017 at 4:49 pm said:
Bon service client et beaucoup de choix dans les jouets
Ken Murray on July 6, 2017 at 9:45 am said:
Well laid out store with lots of merchandise.
Nicky Dunster on July 6, 2017 at 8:06 am said:
Lots of selection and kid friendly store
COLLIER SAVILLE on June 24, 2017 at 11:36 am said:
I CAME INTO TOYSRUS TODAY 2 STAFF REMARKABLE JOHN AND JACKSON WENT ABOVE AND BEYOND TO HELP 3578 WESTWOOD 3075 WONDERLAND RD LONDON ONTARIO
Shannon Prystanski on June 12, 2017 at 1:04 pm said:
Great customer service, store was neat and very organized.
Lorraine Jean on June 3, 2017 at 1:46 pm said:
beau magasin de jouets ont trouve de tout.
Pelletier Denise on May 29, 2017 at 10:54 am said:
C’est un magasin de jouets que j’aime beaucoup . j’achète beaucoup de légo pour mes petits-enfants.
Maria Lopez on May 23, 2017 at 4:45 pm said:
Joann Fonseca helped me find some special 5603 was in the Burbank TRU 5603
Judy porter on May 18, 2017 at 2:21 pm said:
Bernie gave me very good service, I travelled 5 hrs. To pick up 4 items that were being held , got the sale price for the items still. We were really happy with the service she gave us. 😊😊 thank u so much Bernie ,Have a Great Day , st. Mathews , Winnipeg
annie desaulniers on April 29, 2017 at 9:20 am said:
le service est tres bien .je suis tres satisfaite ..
annie desaulniers on April 29, 2017 at 9:21 am said:
je suis tres satisfaite ,ses un excellent magasin .félicitation
Doreen Burton on April 21, 2017 at 6:09 pm said:
I really like the selection of toys and baby clothes at Toys “R” Us. The prices are quite good too. I shopped at Calgary, at Market Mall.
Khadijah khatun on April 19, 2017 at 11:45 am said:
vicky bernier on March 31, 2017 at 12:51 pm said:
tres bon service
Lindsay Williams on March 27, 2017 at 12:28 pm said:
I would like to give a shout out to Maryann for helping set up my baby restistry she had great suggestions and ideas for what I needed to bring a new baby home thanks
ethan on March 26, 2017 at 8:09 am said:
i wanna win $500 toys r us gift card
Nicole on March 19, 2017 at 10:33 pm said:
Had a very good outcome. Sales associates were very helpful and kind. Cashier Jadyn and Erin.C were very helpful. Knew what they were doing and went above and beyond. South Edmonton is a very well taken care of store. Got very good service there.
Donna Russell on March 3, 2017 at 7:17 am said:
My Granddaughter, Belgium always wants to come here when she visits Grandma.
Hoan Cong Pham on February 21, 2017 at 6:41 am said:
This is the place my daughter comes the most
Céline Moffatt on February 18, 2017 at 6:40 am said:
tres difficile de trouver ou aller remplir le sondage pour gagner 500.
Therese fredette on February 15, 2017 at 1:59 pm said:
This site very hard to enter in.
Brenda Harfield on February 13, 2017 at 1:16 pm said:
I was going to enter the contest having made a purchase on Jan. 25/2017 but the on line contest seems to close in 2016!
Amanda Zhu on January 21, 2017 at 12:39 pm said:
People who work in the store are helpful and considerate,Wonderful experience in toy and us
Debra Wright on January 20, 2017 at 2:29 pm said:
the people at toys r us are willing to help you out and willing to go out of their way to help you
Code scan 9120170119352500107639
Debra Wright on January 20, 2017 at 2:14 pm said:
the people in toy r us are willing to help you out when you need help finding a item or have subjects for a toy for your little one. Thanks 9120170119352500107639
Debra Wright on January 20, 2017 at 2:13 pm said:
the people in toy r us are willing to help you out when you need help finding a item or have subjects for a toy for your little one. Thanks
Davide Ritarose on January 13, 2017 at 12:46 pm said:
the sales girl Kayla was great and helped me out.
Thanks to her extremely pleasant and helpful service I shall be a return customer
Vinh Vuong on January 7, 2017 at 4:14 pm said:
Shopping at toys r us is very awesome ,friendly sevirce
Arlene Sewepagaham on January 6, 2017 at 8:19 pm said:
It was an awesome day shopping at toys r us great service from the staff
Charleen Smith on January 5, 2017 at 5:30 pm said:
Good and friendly service
Jessica zhang on January 2, 2017 at 9:14 pm said:
Nice people help us
Margaret gordon on December 31, 2016 at 1:44 pm said:
S kochhar on December 30, 2016 at 6:46 am said:
Very helpful staff. Found what I needed and at a good
Chantelle Reyes on December 29, 2016 at 9:30 pm said:
The gift card I would buy Star Wars toys also Desecendanrs doll and video games and movies
Alice Padilla on December 26, 2016 at 6:38 pm said:
Toys r us crossiron mills have great deals and choices. Lots of items to choose from. Good and fast service too.
Duc loc Hoang on December 26, 2016 at 10:06 am said:
Idee cadeaux pour les enfants, la référence c’est toyrus. Les jouets sont sans matières toxiques, du moins pour le nom de TOYRUS.
Randy Berg on December 21, 2016 at 5:31 pm said:
Pleased with the service
Marie-Claude Gagnon on December 20, 2016 at 6:22 pm said:
Je vais souvent chez toy’R’us parce que ma fille adore ce magasin. Elle demande souvent même des cartes cadeaux pour pouvoir aller acheter ce qu’elle veut. Vous répondez bien à nos besoin et merci pour votre diversité.
D Furber on December 20, 2016 at 11:30 am said:
I shopped at the Kamloops store Dec.16/16 & received lots of help & purchased all 4 grandkids Christmas gifts. I received a gift card for a chance to win $500. Your expiry date shows 2/29/16, I am assuming this to be 12/29/16 or this was a very unkind thing to hand out.
Danielle Langevin on December 15, 2016 at 2:11 pm said:
Je vais régulièrement chez Toy’s rus pour acheter des cadeaux à mes ptits enfants, on trouve de tout et je n’ai qu’un magasin à faire pour avoir tous ce qu’ils veulent!
Judy Waite MacLeod on December 15, 2016 at 1:35 pm said:
I visited Toys r Us in Stoney Creek, ON today for the first time and was pleasantly surprised by the selection of toys, clothes and gifts that was available. It will not be the last time I visit this store with a new grandchild in the family.
Arnold Van Dijk on December 14, 2016 at 7:54 pm said:
Stopped into the Kelowna Toys r us and were very pleased with the service and selection of gifts for all our grandkids. We were able to find most of our Christmas gifts in one stop.
Warren Hulleman on December 13, 2016 at 9:22 pm said:
I made a couple of purchases for my daughters birthday, and paid for the items. On the slip there was a “Win a $500 Gift Card!!!!” attached. The only problem that I have is that when I visited the site; the rules showed that the contest Expire Date: 2/29/2016.
The question that I have for you is why attach the orange ticket to get you excited about winning a contest when the contest is over? An disappointing experience.
Eithne Lynch on December 9, 2016 at 2:24 pm said:
I have always been extremely satisfied with the service at toToys”R”Us. I was at the store in Limeridge Road in Hamilton Dec. 8 for a puchase and found the staff as usual very helpful and courteous. The checkout staff very friendly and professional. Never a complaint from me. I love shopping there…
Hélène LeBlanc on December 9, 2016 at 7:01 am said:
Beaucoup de choix en inventaire et service compétant.
Bonny on December 8, 2016 at 11:29 pm said:
I went to two stores today in search of a board game and both locations were busy but the staff still went above and beyond to help me locate my item. One store took the time to phone other locations and was put on hold as she made inquiries for me. Thank you for excellent service. Edm North and Edm South locations.
Lance Penny on December 7, 2016 at 10:26 am said:
The service at the Red Deer Toysrus (3557) was excellent. The toysrus.ca/survey however, was incredibly hard to find and I finally just gave up. That unfortunately, did not leave a positive opinion of my experience with Toysrus.
Frieda Hunt on December 7, 2016 at 7:47 am said:
The girl working at the check out today is definitely in the right profession. She was cheery and very polite and very efficient.
steve nelson on December 5, 2016 at 12:58 pm said:
Great way to deal with our christmas gift giving, lots of options and a friendly knowledgeable staff.
Harjeet Sahota on November 30, 2016 at 4:26 pm said:
Allan Nicholson on November 27, 2016 at 5:17 pm said:
It was too difficult to to enter. I gave up.
Allan Nicholson on November 27, 2016 at 5:15 pm said:
Too dificult to get directly to the survey and $500 prize potentil offered on your receipt. I gave up.
Maryann Craswell on November 26, 2016 at 2:35 pm said:
I went to Black Friday and the store was a zoo. I asked a young gentleman named Kevin for some assistance. He was absolutely awesome. I was so pleased with him I had to give him a hug. I find all the employees there are very helpful and friendly.
Laurie Taylor on November 22, 2016 at 10:59 am said:
I was in Saskatoon over the weekend and stopped into toys are us. I realize it was busy due to the sale, but the First Lady I approached was very friendly. While I was waiting for her to come back and help me a young girl with a big smile on her face asked if I needed anything. I explained what I was poking for and there were none left in the shelf. She let me know there were some in the back and hurried off to get them for me. I wish that I remembered her name because she is the reason I had a good experience in your store.
Karen Ritchie on November 16, 2016 at 5:41 pm said:
Your staff in Winnipeg were very helpful today!
MARCIA LEVY on November 14, 2016 at 11:08 am said:
THIS IS VERY DIFFICULT TO FIND TO ODO SURVEY, NO WONDER PEOPLE DO NOT COMPLETE THE SURVEY.
Carol Staplin on November 13, 2016 at 11:29 am said:
Victoria Salvatore on November 12, 2016 at 7:07 pm said:
Albert Livy on November 11, 2016 at 2:22 pm said:
We found exactly what we were looking for and the price was great.
Jackie MacArthur on November 10, 2016 at 9:17 pm said:
The cashier that we dealt with was awesome
anna e harris on November 6, 2016 at 10:28 am said:
Toysrus is an awesome store.It always has what i need
Nikki Liougas on November 5, 2016 at 3:06 pm said:
I was impressed with toys r us thanks
Catherine archambault on November 3, 2016 at 5:31 am said:
Also very helpful staff .
Catherine archambault on November 3, 2016 at 5:30 am said:
Cathylane57@hotmail.com love all the toys gives me a chance to spoiled my grandkids …I even got both there bedrooms sets..one stop shop ..thankyou
Starr Grover on November 1, 2016 at 1:12 pm said:
very helpful and polite staff .nice to shop where you are treated kindly and acknowledged when you ask for help.
Elaine Jensen on October 31, 2016 at 5:11 pm said:
Nice staff and found what we wanted.
Brenda on October 31, 2016 at 6:15 am said:
very helpful friendly staff
mike frazee on October 30, 2016 at 8:17 am said:
very friendly happy staff always there to help c