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www.tellmrlube.com Mr Lube Customer Survey $1,000 Cash

Prize: $1,000 cash

Mr Lube Customer Survey Prize

Grand Prize:

  1. $1,000 cash

Mr Lube Customer Survey Requirement

  1. Have a valid Mr Lube customer satisfaction survey invitation card

Read these tips before you enter Mr Lube Customer Survey

  1. Visit www.tellmrlube.com to take Mr Lube Customer Survey
  2. Select the language you would like to use from English and French
  3. Enter your certification entry code
  4. Enter the date you visited
  5. Click on the “Enter” button to begin the survey

 

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313 comments

  • Alexander Strachan on October 21, 2021 at 3:37 pm said:

    Reply

    Was in for engine oil & filter change and flush and refill radiator with anti freeze plus cabin filter change. the mechanic said he couldn’t find the cabin filter on the computer. I said there is one under the glove box. Changed by the Manager. The print says the thermostat is highly corroded and the mechanic told me that after changing the anti freeze. I must ask why he waited to tell me that. The oil change is down about a liter after the oil change. I checked it when I got home and after the engine cooled down. I had to ask him to check the tire pressure in all wheels and to check that the lights were working as they should. I am not happy with the service I received at Mr. Lube. A coupon was presented for new wiper blades and he had to ask another member if he could provide me with the wiper blades. The member told him it was alright and the mechanic asked if I wanted him to install them. I said yes please and he did install the new wiper blades.

  • Jesusa Raymond on June 25, 2021 at 10:03 am said:

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    I did like the service and they are friendly. Explain to you that it’s easy to understand and answer your question in very polite manner. I won’t go to any other place except Mr. Lube.

  • John Dilallo on June 1, 2021 at 1:21 pm said:

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    Mr Lube St. Annes / Fermor location. Arrived for basic oil change at 1:15 pm. Was busy understandable some wait will be required. 3 cars in, 3 cars next in front of me.1:30 pm. 1 car exits bay one, told to pull in behind bay 1. Bay 2 exits, next car pulls inside. Waiting until 20 more minutes for car in front of me to exit. Another car pulls up behind bay 2. 10 more minutes pass, Car waiting only 10 minutes enters bay 2 before me. Car in front of me had an oil change, then he change the wipers, then had the air in their tires checked after she had paid and the door was open to leave. All the necessary things that are expected. Has long conversation with the driver after they had already paid. Exit door has been open for 10 mins its 2:00 pm. Finally leaves after 40 mins. I enter. Technician, Andrew Johnson, Pulls up my account, no graphic pulled up that shows the history of what has been done to my car at my last service. Did not ask for my current mileage, showed me the dipstick before the oil change. But did not show me my dipstick after my oil change was done to indicate it was actually full and clean. Did no top up any fluids, didn’t spend 10 minutes checking the air in my tires, like the customer before me. Car in bay 2 that arrived after me and only waited 15 minutes to get it has left about 10 mins before I was done. The Technician was basically kicked off my bay, and the Manager finished processing my invoice and was I done in only 15 mins because all they did was swap the oil and filter and sent me on my way, only this kind of service for my car, after watching the technician spend 40 mins on the car before me.

  • Adalgiza Arango on May 28, 2021 at 8:06 pm said:

    Reply

    Good service, professional and kind. It was done in a timely manner. KD (Dalvin) explained to me all that was needed to be done.
    It was pricy though.

  • San Ve on May 17, 2021 at 9:15 pm said:

    Reply

    Ford Fusion Hybrid brake pads and rotor done at Mr. Lube Calgary 9650 Macleod Trail, they have a good team the Advicer Davin explain everything clearly and Technician John, he did such a good work. The car is good now

  • Kevin Marcuzzi on May 3, 2021 at 7:43 am said:

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    Please be aware when vehicle was brought in your staff was informed this was a fleet vehicle. Hood was opened and absolutely nothing was checked he walked back asked for milage and called my fleet company. I was informed after they would call me when the air filter came in….. Which was absolutely not checked to determine its replacement required. I also noticed a charge for coolant they absolutely did not add. Brake fluid which this Isa new vehicle and may have added a drop which I could see. 2 days later when I added gas I checked the washer fluid level which took 1/2 jug as it was not topped off. I will be notifying my fleet company company of this. Not impressed the least bit

  • Good service, went on my lunch hour and oil change completed in timely manner and was able to return to work on time

  • This is difficult why are you asking for my credit card. The oil service and staff were excellent however I did not receive my actual detailed bill of the service I received and payed for I am really disappointed nothing received in my mail. The survey code is 1223GDR3YD

  • Robert Doñe mieses on March 5, 2021 at 5:09 pm said:

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    Very good service #12166WZ985 but I don’t know if it’s true because I never winning

  • Kayden was very knowledgeable and friendly. A valuable employee for sure. Mollie was also very good. We will return to Mr. Lube in Red Deer downtown location for sure

  • Einam Mohamadain on February 14, 2021 at 7:14 am said:

    Reply

    They are amazing. Great service Excellent Service tech was very pleasant I will return for my next service

  • donna paulo on December 25, 2020 at 9:14 am said:

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    the prices are too high for a senior person.. The cabin air filter was at least 20 to 25 more than I paid at oil changers. also the standard package is more, and the air filter was about 10.00.more and it took a lot lomger, the job done was good and the guys were very nice and polite, but cannot afford those prices.

  • I was very happy with the honest work Ethan and Bryson did at 130th Ave Mr Lube on my Nissan Juke
    They were polite organized and kept me in formed of all the work Being done. I will be happy to always visit this shop for my next oil change.
    Thank you
    Keep up the excellent work.

  • Violaine pigeon on November 30, 2020 at 2:14 pm said:

    Reply

    Au Mr Lube de Walmart aujourd’hui a le 30 novembre 2020 a 14h, j’aimerais souligner le service exceptionnel que j’ai reçu de la part de l’employé qui m’a accueillie au comptoir du service. Il mériterait plus que de chaleureux remerciements et grâce à lui, je serai de retour chez Mr Lube alors qu’il s’agissait de ma première visite pour mon véhicule. Merci !!!

  • Livia Brites on November 10, 2020 at 12:12 pm said:

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    Amazing service done from Tyler Francis! Very polite, very quick, ensured that everything was secure and properly done. Very knowledgeable about the industry!

  • Arturo Torres on October 27, 2020 at 2:31 pm said:

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    Had an oil change done this afternoon. Olivier was great friendly and gave me all the information that was detailed for the service.
    Excellent Service

  • Beverley Gushue on October 23, 2020 at 11:19 am said:

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    Dave and Sean, Bay 1 did an awesome job. What a delight to watch and “listen” to the communication between all the employees whether upper or lower. Mr. Lube has certainly proven that there is new meaning to the phrase “a well-oiled machine”. My visit to the Silvercreek Parkway North location in Guelph was an experience that made me smile! Confident and with clarity, information about my vehicle was shared from the lower to the upper employee. My time in and out of the bay was impressive as well. Cheers to Dave and Sean! Keep up the good work!

  • Kandi Mockewicius on July 17, 2020 at 9:54 am said:

    Reply

    had an oil change done this morning as well as fuel system cleaned. Paulo was great friendly and gave me all the information that was detailed for the service . As a female sometimes i believe that some service places take advantage of someone who might not know everything about a vehicle but at Mr. Lube they were on my level and confirmed going to them was a great choice

  • Lorie Delorme on June 26, 2020 at 6:23 pm said:

    Reply

    Had my oil changed and headlights renewed. Prompt service and friendly staff…I was happy.
    Lorie Delorme 10JAQ59J95

  • Lloyd Luhning on June 8, 2020 at 11:52 am said:

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    Had my Oil Changed on my car today,, waited for at least 30 minutes to get into the bay for the service required. Once in went well, Found the service bill quite pricey in relation to other service centers.The tech was very apologetic.

  • Jacquie Hobbs on May 25, 2020 at 8:21 am said:

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    I went for an oil change and engine flush. Greeted by Bryson and Joel who took me through the process and explained all that was being done. I was really pleased with the service and the 2 really fine young men.
    Awesome job!

  • Neil Gorman on May 14, 2020 at 12:00 pm said:

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    I went to have my new tires put on the rims and balanced. I was greeted by Isreal who was very professional. The last time I was in to have a oil change he was very professional I was unable to do the survey.
    When I got in Kyle Spragge and Seb Snow were the customer service guys who helped take care of the request.
    They were very professional there wasn’t any issue with them.
    also very knowledgeable about the policies in regards to disposing of the old tires.
    I like to say staff like them is what makes a customer come back. Keep up the great work guys.

  • Shirley Martell on April 24, 2020 at 7:53 pm said:

    Reply

    On April 14/2020 My Daughter Angel 😇 had taken my Truck for a Oil Change and to get 4 new tires on the Truck… I am very grateful that Two Bloomfield brothers work at Mr. Lube as they showed us not only is my Water Pump cracked and Leaking but I need parts for the Whole Front End . Being from the Province of Manitoba I sure Appreciate them showing me what needs to be repaired as I am from a very Small Community and the biggest centre is 8 Hrs. Away and I always go to Mr. Lube for Oil Change , Rad. Flush,Wiper replacement and Air Filters . Feeling very Blessed as the Two Bloomfield Brothers as I am getting the Third Brother to change all parts he’s a Friend of my Daughter Angel…I have a lot of trips coming soon to know the Truck 100% road worthy makes me have piece of mind as well with my Son with me….Thank You Gentle Men for explaining yourself and you both made sure I understood…Best Service I have ever seen at This Particular Mr. Lube … I have never had a bad experience at any Mr. Lube…,Thank You!!You Two !!👍

    Sincerely,
    Shirley Martell
    Box 675
    Snow LAKE,
    Manitoba,Canada
    R0B 1M0

  • Rita Aleksijan on February 24, 2020 at 1:47 pm said:

    Reply

    Just got my oil done the workers are kind informative so pleased with the service there on central avenue thumbs up guys your doing s great job

  • Margaret Nicholson on February 16, 2020 at 10:00 am said:

    Reply

    On Friday I went to Mr Lube T South Point Plaza Calgary for an oil change and free windshield wipers. Tosin gave very friendly,efficient service with detailed explanations of the work needed and that carried out. This young man was extremely polite and willing to answer all my questions with great patience.
    Margaret Nicholson 10GF6D4DRW

  • ross mccrae on February 12, 2020 at 2:02 pm said:

    Reply

    to-day I went to Mr. Lube 30 Park Rd. south Oshawa and got an oilchange and free windshield washer blades (installed)…your employee Safi made my day with his talent/professional approach etc. and MOSTLY his kindness and patience with a senior senior (I,ll be 80 this year)…..he made my visit wonderful…..this young man has management talent written all over him…..I just wanted you to know how good this fellow is to US customers!!! thank you Ross McCrae invoice 18216012

  • Baljit Singh on February 9, 2020 at 6:24 pm said:

    Reply

    I found that staff there were very professional and knowledgeable of there work I must say I am 80 % with my service and they will be seeing me alot even tho I live all the way in oshawa thumbs up to you guys.Service
    10GEHJ76QM

  • Hank Fast on February 5, 2020 at 3:49 pm said:

    Reply

    I did not receive a code on my invoice today#10310173!
    The premium syn package covers up to 6 litres of oil. Why can I not claim the “extra” (at least a liter) on the “side” when my vehicle only requires 4.2 litres? Is this fair pricing?
    Appreciated the 15% off but confused at the discrepancy between the courtesy checks offered and those listed as completed/ no check.
    Convince me to return!

  • Josephine on January 31, 2020 at 5:07 pm said:

    Reply

    I was greeted by Rohan and my service was performed by Jordan. They were both very knowledgable and friendly. They made my experience a pleasant one.
    I will go back again and will recommend them.

  • Andrene Denny on January 16, 2020 at 2:00 pm said:

    Reply

    I found that staff there were very professional and knowledgeable of there work I must say I am 1000% with my service and they will be seeing me alot even tho I live all the way in oshawa thumbs up to you guys.Service code 10G0RM4RHJ

  • Jana Janet on January 13, 2020 at 1:27 pm said:

    Reply

    I’ve never won anything, ..ever ! But I am Looking forward to receiving my ten chances to win the $1000 cash, A free oil change or other prizes worth $1500 + !!!! sign me
    UP pleeeeease……

  • barry chalmers on January 12, 2020 at 5:33 pm said:

    Reply

    i found staff were the nices of people to do business with very friendly and polite you should be prould of this location

  • Garett Alexcee on January 7, 2020 at 1:48 pm said:

    Reply

    Great friendly guys love how the check everything and look over your vehicle well they bring you coffee that’s what keeps me coming back great team work guys Service code 10FZHDVA1A

  • Fabulous service today. Steve and Justin
    We’re fast, efficient and friendly. I will
    Definitely be back in the spring to have my
    Tires changed over.

  • raymond lefebvre on November 3, 2019 at 7:04 pm said:

    Reply

    I love Mr Lube, they go above and beyond when it comes to vehicle maintenance. Very professinal and fast service. Would not go anywhere else to service my car!

  • Scott Brouwers on October 11, 2019 at 5:09 pm said:

    Reply

    I actually had an amazing experience they were very helpful and assistance was in a timely fashion overall AAA very pleased

  • Marlene Wharton on October 10, 2019 at 9:18 pm said:

    Reply

    received great service. Very friendly staff and very experienced in further questions I had. Will surely go back to this location again. Very pleased with the fast but complete service.

    Not sure where to put in SURVEY Code as it states I already have download. code is : Z3CMKY4VC

  • Marianne Hodges on October 9, 2019 at 10:37 am said:

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    Received great service at the Nairn location. Was in and out of there quickly after having the winter tires put on and an oil change. Survey code z3cgc37ax

  • Al Strachan on October 8, 2019 at 1:43 pm said:

    Reply

    On Tuesday, October 8, 2019, I had my 2006 Tucson serviced at Mr. Lube at McCurdy and Hwy. 97 in Kelowna, BC. The staff, Jon, Brando and Braydn were polite, knowledgeable and provided service including oil &filter change, wiper blade change, tires removed and replaced plus balanced, interior air filter changed and fluids topped-up. Thanks!

  • Karen Ford on October 6, 2019 at 7:23 am said:

    Reply

    Overall, the service today was Outstanding they took the time and gave me pricing on 3 different brands of winter tires. I bought the Michelin and 2 guys that took the time to explain where fabulous. Tires ordered and will be installed tomorrow and I also get $70 off GREAT DEAL…

    Thanks and great job

  • Rahmat Arya on September 30, 2019 at 8:24 am said:

    Reply

    Great service and professional personal who knows what to do and how to do with much more time saving. Chris and Ernie both are amazing guys. I am happy with Mr. Lube

  • Amazing service. Great people. Will DEFINATELY be back. This was my first time using Mr. Lube. Will never go anywhere else.

  • Glenna Quigley on September 8, 2019 at 8:20 am said:

    Reply

    The service was excellent the employees were very help full. on a scale of 1 to 10 i will give them a 10.

  • Wood Griffiths on August 30, 2019 at 6:16 pm said:

    Reply

    Took my corvette in today for it’s first oil change.Transaction # 19083020514369.
    Invoice : 20514369
    Service rendered was haphazard.
    Technician initially installed only half of the oil required then had me start the engine and run it at 2000 rpm for 30 plus seconds. He then discovered that only half of the required oil had been placed in the engine. I have concerns that damage has taken place .

  • Jim Boivin on August 12, 2019 at 5:56 pm said:

    Reply

    We have been going to Mr Lube for quite some time now. Took our van there and now our new to us car. Always good service. Friendly. Our kind of place. Mr Lube Chilliwack

  • rhonda ross on August 6, 2019 at 12:05 pm said:

    Reply

    we were very satisfied with the service at Mr. Lube in Chilliwack last Friday … polite and courteous employees … very informative

  • Mike Warner on August 1, 2019 at 8:13 am said:

    Reply

    Well done Mr Lube.A complete service on my new vehicle.Very pleased with the service and the knowledge of thr technician,Eli.Thank you.

  • Al Strachan on July 24, 2019 at 3:03 pm said:

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    Oil and oil filter changed, topped-up the power steering fluid plus windshield washer fluid and pumped up my tires to my wishes.
    Employees serviced my SUV while others cleaned the McCurdy Road shop. Disappointed that no one offered me hot chocolate or a newspaper!

  • Brent Murray on July 18, 2019 at 6:06 pm said:

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    Excellent service and very pleased with knowledge and speedy service. Staff very polite and courteous, especially with any discussion with the Manager. Certainly impressed!

  • Norm Johnston on July 11, 2019 at 9:22 pm said:

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    I had my car serviced today at your location on McCurdy Road in Kelowna. I have been dealing with Mr. Lube for years, and never had better service than I did today. Your employees Braydn, Lucas, and Jaxon did a wonderful job.

  • Samuel John Pearson on July 5, 2019 at 6:02 am said:

    Reply

    At your Torbay Rd. location in St.John’s, from two of your staff, I received advise about the condition of my car that was over and above that what would be expected in a normal oil change. Superb service !!

  • Sandra Hart on June 19, 2019 at 8:07 am said:

    Reply

    I was very pleased with my visit. The attendant dealing with the Upper was extremely nice and efficient. Romain made
    my visit a pleasant one and was very informative. I will definitely go back for my next oil change. Glenn was also very welcoming. I would recommend to my friends.

  • David K Kennard on June 17, 2019 at 8:49 am said:

    Reply

    I have been dealing with Mr Lube for about 15 years. I have
    had nothing but great service and little or no complaint. I
    take numerous road trips and my first stop is always Mr Lube to check fluid levels, tire pressure and a general look
    over of my vehicle. The staff and managers know me by name and are always courteous and professional when I attend their establishment. When on the road, I only deal with Mr Lube as I can always count on them to stand by their products

  • Pierre Blancard on June 4, 2019 at 4:25 pm said:

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    Well organized company.Good workers and convenient to bring car in for oil & check ups…Will be back!

  • LILIA WARD on May 27, 2019 at 10:01 pm said:

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    This is just my second visit to this Mr. Lube location and I like the quality of service. The staff kept me well informed with the personnel, I think I will be a ” repeat customer”

  • Shirley Nault on May 5, 2019 at 8:44 pm said:

    Reply

    Like being notified when oil change is due. Service was great and I even had a coupon for $20 off my oil change because they were celebrating their 1st anniversary. The service guys are always polite and explain everything to me. Thanks

  • Nilton Taisigue Baltodano on May 4, 2019 at 10:22 am said:

    Reply

    Mr. Lube was excellent at my oil change. Workers were very polite and knew everything they were talking about when it came to parts on my car. They were also very quick and my car runs fabulous 😉

  • Sandra Reykdal on May 2, 2019 at 8:38 am said:

    Reply

    Have been going to Mr lube on Westminster highway for many years now.Always quick and good service.

  • Ken Rose on April 17, 2019 at 10:29 am said:

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    Excellent friendly service, but a little pricey. Overall I couldn’t have asked for more. They did things above the normal expectancy.

  • Alexis Binns on April 2, 2019 at 7:51 pm said:

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    I visited Mr.Lube for just an oil change On Kingsway. Daniel Meunier was very apologetic Because I had to wait a couple minutes which I didn’t mind but he was very nice and he was helpful by telling me what was good for my vehicle And was being very honest. I had my daughter in the car while we were waiting for my car was being serviced he gave my daughter a colouring book while we were waiting. The service was great and he was great. He was very helpful and Honest about my car and what he recommend. So thank you

  • Elsie Shields on March 28, 2019 at 5:38 pm said:

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    I visited my normal Mr. Lube on the north shore Kamloops. I was not greeted on waiting in line. There was one car being serviced and one oickup ahead of me. Ittook over an hour to get my sservice. Ineed to be told when somethings is amiss, but do not like all the sales pitches.I was not pleased. Ihavedealt there for a long time and will continue to as long as the next time is not as long.

  • Reg Baker on March 24, 2019 at 12:06 pm said:

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    great service however was told on the phone the charge for tire change over is $59.00. Once I got into the bay I was told that that price was for tires 17 inches & smaller and because I had 18 inch tires the price is now $99.00, and that is the “new correct” price of the new franchisee, as per company policy.
    WELL I WON’T BE BACK AS MOST TIRES PLACES CHARGE LESS THAN THE $59.00.
    YOU SHOULD PRICE YOUR SERVICE COMPETIVELY SO YOU KEEP A LOYAL CUSTOMER BASE
    FYI!

  • Staff friendly & know what they are doing. Excellent service and products. Technicians were very knowledgeable, especially regarding cabin filter. In and out very quickly. Very impressed.

  • Jean Graham on March 19, 2019 at 1:11 pm said:

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    Awesome service not a long wait time I would recommend mr. lube to my friends and family, My Husband & Myself Are Very Pleased With The Service We Receive For Our Cars, Staff Is Great Friendly & Always Willing There To Help.

  • Steve Goulet on February 27, 2019 at 9:09 am said:

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    The staff are wonderful they gave me slot of suggestions what has to be done highly recommend store # 144
    Thank you again

  • Michelle Samilo-Buenviaje on February 25, 2019 at 11:22 pm said:

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    They are all nice and so easy to deal with. Faster service no hassle and they check everything . I call same day and done the service so quick.

  • Richard Fenton on February 20, 2019 at 9:40 am said:

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    nice guy doing the oil.he checked coolent level&said it was
    separating. he forgot to put the rad cap on tightly and i lost fluid on the way home(20miles) not very professional work

  • Carole Carlson on January 6, 2019 at 9:26 pm said:

    Reply

    They are my go to mechanics for my car. Always get great service and special attention AND pricing is far better than else where. Thank you Nanaimo Mr.Lube and Dimitri. A fantastic group of car guys you have,all who want the public to leave happy, but not broke.

  • Good visit. Friendly staff. Though expensive! Also the upsell is way to much, always trying to get a bit extra out of my pocket. I go for an oil change only, otherwise I will go to my dealer for actuals

  • I. Smardon on December 8, 2018 at 1:48 pm said:

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    The experience of a life-time on Wednesday with a $512.89 bill to seal the deal!
    Not a mechanic, but rather an 82 year old senior citizen, I cannot judge the quality of the job. I only know that a bill like like that is NO GOOD for my budget.
    A regularly serviced , 5year old car with only 20,000 km already needs Fuel System Cleaning & Radiator Service?
    VOW!!!!

  • Excellent conseiller. Commande de deux pneus identiques à ceux déjà existant. Service rapide en moins de 24 heures :)

  • I had the pleasure of having my summer tires switched over to my winter ones by a young chap with the last name Butler. Gosh he was so pleasant and made my experience wonderful.
    Thank-you Mr. Lube for hiring such a hard working diligent fella.

  • Great service , I supplied my own oil and filter as I didn’t want the house oil in the barrel . $44.83 with me supplying my own oil and filter , should have been cheaper.

    • Mr Lube service delivery seems not to bad, but outrageous pricing for just Oil change (3.70L) $132.28 is absolutely ripe off-compare to dealerships that are clean and where one can get free Car wash with Oil change for under $60.00 fees.
      So, better is always possible! Shop around instead of being rip off at Mr Lube

      • Carole Carlson on January 6, 2019 at 9:29 pm said:

        Reply

        I paid over $300.00 once at the dealer for an oil change. Said that’s it for me I’m outta there. Mr Lube have treated me great since.

  • Joan DeCook on October 17, 2018 at 2:52 pm said:

    Reply

    The two gentlemen who helped me were fabulous; extremely polite, going the extra mile, and in addition found out, and informed me, about a couple BIG problems with my car, that I hadn’t known, and which will save me from possible accident and injury. I love this place in Westbank – couldn’t have been treated better and they are tops in my estimation.

  • Jeffrey Corber on October 16, 2018 at 2:17 pm said:

    Reply

    Last week I has a Oil Change and asked the mechanic how much would it be to put on my winter tires. I was told $65.95 to remove the all season and mount the winter tires. I went today and had my winter tires installed and was charged $99.96 plus tax.

    I am very disappointed with M.Lube
    My invoice number is 21982425

    I have been a regular client with Mr. Lube bringing in 2 cars for the last 5 years. I am really ticked off!

  • I was misled as to the total price that I would be charged. Contrary to the standard package price I was told I would pay. There were additional charges: 44.99 for shop supplies; $2.99 for extra oil; $6 special filter charge. Do not think I will use Mr. Lube again.

  • animal onesies online on September 27, 2018 at 2:46 am said:

    Reply

    Everything is very open with a really clear clarification of the challenges. It was definitely informative. Your website is very useful. Many thanks for sharing!

  • Gregg Eagles on September 21, 2018 at 3:26 pm said:

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    Hello, I just wanted everyone to know to READ YOUR CONTRACT so that you know you have already paid to have your tire pressure checked, so when the boy asks “Would you like me to check your tires?” remember, you have already paid for this service and so it’s obviously Mr Lube’s ploy to make you pay for it then ask you “if you would like them to do it for you” like it’s an option. It’s really rude to make you pay for a service then they ask you if you want it done when you have already paid for it to be done. They should obviously not ask you because you have already contracted for them to do so.
    NOT COOL MR LUBE

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  • Diane Rudge on August 9, 2018 at 10:59 am said:

    Reply

    My first visit here. Fast,friendly and very efficient service, Colton was very helpful explaining everything they were doing, I will be having my oil changes here from now on!

  • Crystal on August 8, 2018 at 9:03 am said:

    Reply

    We have been going To Mr. Lube for many years. Service is always excellent.
    One ‘complaint’ I have is that the Reminder Sticker/Note on Invoice/Email Reminders DO NOT reflect vehicles that use Synthetic Oil.
    I’d like to receive reminders, especially the window sticker. take that into account.

  • Gil Phillips on August 6, 2018 at 1:32 pm said:

    Reply

    service was a bit slow,but the place was busy.Rylan was very good at his job and keeping me informed what was being done

  • couples jewelry cheap on August 3, 2018 at 8:55 am said:

    Reply

    When some one searches for his required thing, thus he/she needs to be available that in detail, so that thing is maintained over here.

  • Lyle Bolton on July 26, 2018 at 8:38 am said:

    Reply

    I am super satisfied with the service I received at mr lube @ 10315 – 34 ave Edmonton Ab. Martin was efficient and explained stuff well.I will continue to get my truck serviced there.

  • Greg Plowright on July 9, 2018 at 8:10 am said:

    Reply

    Good morning, this was the first time going to Mr. Lube with my new company vehicle.

    The associate DREW at the 130 Ave SE location was knowledgeable and helpful.

    Extremely polite and pleasant to speak with they will be getting all my business moving forward.

    Thanks for the great experience Drew.

  • Maria Horne on July 7, 2018 at 6:03 pm said:

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    wonderful service, very polite, pleasant people. All information about service was explained to me. I would recommend this business to all my friends and family.

  • Karen Lauten on June 29, 2018 at 3:57 pm said:

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    I am always happy when leaving Mr. Lube as the staff treat you with respect, if any problems arise they explain what is needed and why.I have no problem in recommending Mr. Lube to anyone .

    Thank You

  • francis soriano on June 18, 2018 at 2:36 pm said:

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    i went to this mr lube js kalabash entreprises at missisauga for oil change. i also asked for your techs if the belt was causing the noise everytime my engine was on. he said yes so i asked them if they are 100% sure that were the noise coming from and said yes. ok then give me the number and how long it will take said 15-20 minutes . ok i said yes do it because we have appointment its took 35 minutes. they did not even test and start the engine before replacing the belt. after work done said everything is okay now..before i leave checked the noise and still there. why they should replaced the belt & payed $112 if its working fine. they just start the engine for few seconds and said its okay now. i this how you treat your customer.

  • Fred Parker on June 9, 2018 at 8:59 am said:

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    First time for a lube at Wale Road Mr. Lube. What a friendly and competent group of service people giving my 2013 Honda a complete vehicle service & checking out any safety issues. Manager Lewis was so informative about everything he and the other’s had done and he made suggestions about one front tire problem, telling me to keep aware of it. I will now take my truck in for service even though I live 30 K away.

  • jim MCCUNN on June 3, 2018 at 4:53 pm said:

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    have a 2016 Mazda cx5 that used synthetic oil. went to mr lube for oil change. charge was 89 . this is 14 more than dealer charges so won’t be back to mr lube and was told the oil was part synthetic not full synthetic.You lost my truck business as well

  • Patti Armstrong on May 29, 2018 at 1:05 pm said:

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    First class service today from Tommy. Very helpful to someone who knows very little about her car.

  • Terry buehler on May 7, 2018 at 4:02 pm said:

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    The service was okay but we were there for two hours. Could have got the same service from our dealership. Will not be back to that Mr. lube

  • Shafique Khan on April 9, 2018 at 11:27 am said:

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    I went first time and found them very friendly. The attendant briefed my for all the requirements and Ben if it’s of having them done.
    It’s really great experience.

  • Allan Costello on March 24, 2018 at 6:15 am said:

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    Thanks guys for the quick and reliable service every time I attend Mr Lube. I have 4 vehicles and they are all serviced by Mr Lube.
    Keep up the great work !
    Thanks

  • j.angelillo on March 14, 2018 at 12:52 am said:

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    pas satisfait du service vou promettez des essui glace dans votre annonce radio mais impossible d’en avoir comme promis

  • 28/01/2018 Survey COD: XF2P62D9K
    Great job and sevice and professional staff
    Employee’s name is :Mr Reza

    I really appreciate your help and experience

    Thanks a lot

  • Irene In Vaudreuil, QC on February 15, 2018 at 6:09 am said:

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    Excellent service at the Mr. Lube in Vaudreuil, QC. They (Vijay – the manager) discovered my power steering wheel belt was cracked & looped. My regular mechanic of 16 years never mentioned a thing. Guess where I’ll be going for servicing now!

  • A.Ouellet on January 27, 2018 at 5:12 am said:

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    Excellent service, Lube à St Eustache au coté de Walmart. Servie par Mike, sympathique et très professionnel. A recommandé

    Jeudi le 25 janvier

  • Lee jillings on December 29, 2017 at 1:23 pm said:

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    The new wipers they put on my car are terrible. After telling them no offer to replace fix or anything. They sound like someone dragging their nails across a blackboard. Second set I’ve had from mr. Lube. Second set just as bad. Horrible

  • Attended North Van Mr Lube on Marine Drive Dec 12. Where I have made it a habit to maintain my vehicle fluids.

    Nick on deck and Jorge in pit did an amazing job. I told them I had limited time and they responded with hustle and quality service. They were friendly, polite and a capable.

    Good service is a quality missing in a lot of places, but Mr Lube North Van is not one of them. They have won my business.

  • David Bright on December 3, 2017 at 5:49 pm said:

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    I have been using Mr Lube now for years. Never had a bad experience. I’ve used the same shop at Park Rd. in Oshawa Ont. exept when they recently remodelled. Can’t see myself changing now.

  • Sheryl St. Jean on December 1, 2017 at 12:47 pm said:

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    Further to my visit on Nov. 28/17, I found that the service and work performed on my vehicle was excellent.
    I will continue to bring my vehicle to Mr. Lube for all future servicing.

    Thank you!!

  • Cody was very nice and He was very nice and he knows how to handle the customer and he was very gentleman I feel soo comfortable to come black to this guy and he did a good job awesome what his grading and the way he talk so on

  • Wayne Ellis on November 8, 2017 at 5:26 pm said:

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    I had the oil and filter changed at the Courtenay Mr. lube on October 27th. The staff were busy but handled themselves very well. They were friendly and took the time to explain exactly what they had checked. No complaints.

  • John Osborne on November 5, 2017 at 11:42 am said:

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    I found the staff to be very professional as well as knowledgeable. They explained everything prior to working on my vehicle. I will certainly go back to Mr. Lube when required.

  • Marianne Hodges on November 1, 2017 at 2:55 pm said:

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    w211k26j3 Staff were friendly, answered all my questions respectively and informatively. They made helpful suggestions and it was an excellent experience overall.

  • Valerie Sullivan on October 24, 2017 at 10:27 am said:

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    I had excellent service both as a customer and service. The attendant was very friendly and explained everything he was doing to me. And I got free wipers, bonus. Tks so much

  • Tim Guigue on October 7, 2017 at 2:24 pm said:

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    Brady and associates were polite, friendly and efficient. Will go back again without a doubt.(50th.St.S.e. Calgary shop.)

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  • Allison Homer on September 14, 2017 at 5:09 am said:

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    I was 100% satisfied with my FIRST experience here. The technicians were fast, neat and helpful. I will definitely be going back there from here on out. Thank you!

  • Mona maghami on August 16, 2017 at 3:26 pm said:

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    I just went to your location on yong and clark at 6.10 pm on aug 16. Your temprary manager is extremely rude and rasist. My boy friend was just asking about pricing and ge is making an example of buying coke in walmart and shoppers. The way he talks and comments was very unrespectful and extremely rude that i would never come to your shop. You just lost regular customer. We just asked a out the pricing because its almost $30 expensiver than canadian tire and he gives me and example of buyi g coke in shoppers and walmart. He could say it in a nice and polite way then being rude and raise his voice.
    Me working as a manager of 130000 square feet store never deal wth customer than he does.
    I do appriciate if you address this and i look forward to here back from you

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  • Eamonn O'Rourke on August 1, 2017 at 8:12 pm said:

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    Great service. I’ve been taking my car and my wife’s car here for three years. Darren and Eddie are awesome! They are always friendly and knowledgeable.

  • Ravendra on July 23, 2017 at 1:27 pm said:

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    Service was fast friendly and efficient the guys were very friendly and knowledgeable. Djai and Nigel.

  • Edna Jeffery on July 21, 2017 at 11:52 am said:

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    Always satisfied when I take my vehicles to Mr Lube. The young man that did the service was great.

  • Lloyd Norman on June 22, 2017 at 4:45 pm said:

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    Very quick service. Lucky I came when I did, as there was open space.
    Staff a was courteous (as they always are)
    Dallas (upper) and Rapley (Lower) Dallas.
    Dallas brought me the newspaper and a coffee as the group worked on the car.

  • Bill Huget on May 28, 2017 at 8:03 pm said:

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    Service was ok, but the up charge on the oil filter for my 13 grand cherokee was nothing but a rip off. Ridiculous at best . Dinky little filter cost an extra 11.00 dollars to install. Paying 100 dollars for an oil change and another 11 dollars totally unacceptable. Will change it myself next time. Good bye mr lube.

  • Allan Fauth on April 4, 2017 at 5:06 pm said:

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    I had my oil changed .Was not impressed.Oil all over the cross member ,dif skidplate.I told them I park on exposed aggrigate.
    This was not the first issue I have had at the Abbotsford location, but it will be the last .

  • Todd Gariepy on March 28, 2017 at 7:58 am said:

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    Have been a long time customer and will continue to be one always great service had my tires changed from winter to summer three attendants worked on my car to get me on my way and very friendly.
    At the Dufferin and Steeles location in Toronto.Ont.

  • Cristina De Jesus on March 27, 2017 at 9:36 pm said:

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    Great job, perfect place to go for vehicle oil change…
    Thank you for excellent service…

  • Richard Poirier on March 21, 2017 at 9:51 am said:

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    HI, Great service, knoledgable, answered all my questions…PS: very impressed that you employe a special needs person, he is quite the worker.

    10th line and Frank Kenny, Orleans Ont.

  • Lavinia Nunes on February 26, 2017 at 6:05 pm said:

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    Went to Mr Lube on February 21, 2017 I had such a good service, courtesy, and fast it was just excellent keep up the good work. Paula, Lukal.
    Store #263 in Thornhill,Ontario.

  • Rick Bakke on February 14, 2017 at 7:03 am said:

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    I go to Mr. Lube regularly but this year my window washer fluid froze at -20. I spoke to others at my company as we all use the same Mr Lube and it was the same across the board. In Alberta we have some extreme weather and -20 isn’t that extreme. I can appreciate the up-sell when i am there but before you up-sell, you should ensure, what the customer is buying is quality.

  • paul potvin on February 12, 2017 at 11:05 am said:

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    Just came back from Mr. Lube store #143, at 1841 Bank Street, Ottawa, Ontario., today February 12, 2017.

    They just installed two complete headlights units, as a warranted repair after they mistakenly put in the wrong bulbs, which melted the maker light housings.

    The owner Greg, asked me to come over and inspected the melted maker light housing, and without giving me any hassle at all, said he would replace the complete light housing assembly with 1 or two weeks.

    Here I am one week and 2 days later with new and functioning front lights on my car.

    Just wanted to say that he and his employees were professional, considerate and very fair.

    I will definitely go there again.

    Thank you ,

    Paul Potvin
    Customer
    2007 Kia Sportage

  • Brian MacCallum on January 30, 2017 at 7:05 am said:

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    been going to Grand Marshall location since they opened, always excellent service
    survey code VXXF28YEQ

  • lois anderson on January 27, 2017 at 11:12 am said:

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    I will always go to MR, LUBE to do all the necessities for my SUV. They always do an excellent job. They are always friendly to deal with I could never ask for a better customer service. Thank you MR LUBE

  • Richard Nicholetts on January 25, 2017 at 12:07 pm said:

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    Tremendous detailed service for our shop truck, very confident with the OEM checking and guidelines for replacing engine, differential, transfer case lubricants. I take our shop truck and two personal vehicles to Mr Lub for servicing great well trained technicians, that care about their work. Survey Code VXWRDCN4Y

  • Hey had GREAT SERVICE ON MY F350 DIESEL TRUCK ,GURP AND PHAT DANG ATMR. LUBE STORE#251. FRASER HIGHWAY 15181. Did A AWSOME JOB THANKS VXW3A3WTO SURVEY CODE

  • Nick Petherbridge on January 19, 2017 at 4:07 pm said:

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    Alexis and the guys were friendly along with great customer service definitely will go back .
    Thanks again

  • Bill Pomfret on January 15, 2017 at 8:32 am said:

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    Thought I would pay $50-00 but my final bill over $550-00 with all flushes, but can’t say I’m happy until a few months passes

  • We picked a cold day to go in for an oil change, so there was no line up today. Thanks guys! Great service.

  • Robert Just on January 3, 2017 at 11:59 am said:

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    Keenan the young fellow that served me in Red Deer did an excellent job of explaining the extra survives and coupons

  • R. Robertson on December 31, 2016 at 11:11 am said:

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    Yesterday while getting my oil changed, I wanted to say thank you to both Mr. Lube and your staff at the Dundas and 427 location in Mississauga.

    Ahad, my service advisor was very knowledgeable.

    Thank you Mr. Lube.

  • Adeleh Shapouri on December 13, 2016 at 6:59 pm said:

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    I forgot to mention that at Mr. Lube they offer you newspaper , coffee and water and I liked the great job Mohab and Colin and Jef they did at the shop. So positive and great energy !! thank you .

  • Adeleh Shapouri on December 13, 2016 at 6:52 pm said:

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    Today I just went to do oil change for my car but the guys at Mr. Lube explained that my especially is in need of transmission oil change I agreed. The great thing about people who work at MR. Lube is they take you to your car and explain many things about your car. Every time I visit Mr.Lube Mechanic shop in Pickering I actually learn new lesson about the function of device in my car. Unlike Toyota dealership that they take your car and they don’t teach you anything about my car and they bring back my car and they said this is the total price of $1200.00. Or even Canadian tire is the same story as Toyota Mechanic shop. People at Mr. Lube are friendly honest and very knowledgeable and very patient with the costumers and have great costumer service. Thank you so much and I will recommend Mr. lube to my friends and colleagues and No Appointment is needed !!! Great job!

  • Joyce Williams on November 28, 2016 at 3:47 pm said:

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    Nightmare service. Will never go back for oil change. They try to sell you things you do not need. Just to get more cash out of you.

  • I am honestly thrilled with with knowledge, customer service, service of both Sarah and Misty at the Mr. Lube in Strathmore, AB. Great sense of humour and so helpful. I really am delighted! There was an immediate change in the engine performance and gas consumption of my vehicle….WOW! Thank you Sarah and Misty and the service staff at Mr. Lube!!

  • RON BUCKLEY on November 18, 2016 at 7:21 am said:

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    Ii had the service on my van just previously; it was done professionally and efficiently so I was on a next run which was satisfacory

  • RON BUCKLEY on November 18, 2016 at 7:19 am said:

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    Good Service. Pleasant attendant.Unfortunately the wait time was longer as undercoating and tire changes were also being done at this time of year.But after getting in the service was efficient and timely

  • Kevin Mudry on November 10, 2016 at 1:57 pm said:

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    I am a regular customer at Mr. Lube. I always feel welcome and always feel confident the job was done right!!!

  • Deanna Chambers on November 7, 2016 at 4:44 pm said:

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    Went to Mr lube on main st very easy going boys and was in and out in no time.I’ve been going there for over a year and have no problems.

  • Helen V. Reimann on November 4, 2016 at 11:50 am said:

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    Every time I have been at Mr. Lube at 2191 Dundas St. East, I have had GREAT service but today beat them all. I had to have quite a bit done and Anthony and Ahad looked after me like no other. I really like how they conducted their business and would give anything to have them next time I come in. They looked after me with excellency. Thank you so much for having them at your place of work So very much appreciated. Thanks again

  • Shaun Payne on November 2, 2016 at 4:04 pm said:

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    Doug was awesome. Prompt and professional and friendly, and Kelly got the work done efficiently. Sure was nice.

  • Jeannette Provo on October 30, 2016 at 4:19 pm said:

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    I went into Mr Lube located at the Walmart in Airdrie, AB and had the best service I have had in a very long time. The fellows were all very friendly and helpful!
    Doug, Kyle and Brock went above and beyond in looking after me.

  • Trish (Patricia) Renard on October 30, 2016 at 11:30 am said:

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    Costas was my technician and was wonderful; Kevin did the work below and was great as well. Am unable to do the survey so I am posting this comment so you know I am pleased with how it went.

  • Annette Christensen on October 25, 2016 at 2:51 pm said:

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    Just went in to have my lug nuts torqued after a new tire installation.
    Want to know why Amy told the technision ( Sam ) not to worry about the Toyota lock nuts?
    This was at Mr. Lube #535